SHIPPING

We ship to all countries that are listed in the destination menu that you can find at the bottom right-hand side of the screen.

As far as the United States are concerned, we ship to all states except for Alaska, Hawaii, Puerto Rico.

We currently only ship online orders to the countries that are listed in the destination menu displayed at the bottom right-hand side of the screen. We suggest you to check whether the item/s you're looking for are available in a shop, looking for the nearest retailers/distributors by using our STORE LOCATOR.

Orders over a certain amount may have free shipping. The threshold may vary. The cost of the shipping, if applicable, will appear on your shopping cart. Sign up to the Dainese email subscription list for the latest promotional updates.

Orders are processed from Monday to Friday within 2 working days from the payment reception. Orders received over the weekend or on public holidays will be processed the next working day. Orders may be shipped in more than one shipment. 

Once an order has been packaged, it will be collected by a courier service who will deliver it to the customer. When your order is ready to be shipped out, you will receive e-mail containing all the information on the shipment as well as tracking information.

The shipping courier will deliver within 5-7 business days, with the exception of particularly remote areas. Delivery times may be affected by bad weather, strikes or other unexpected events that cannot be foreseen by Dainese. 

Please note that:

- Orders cannot be sent to PO post box addresses.                                                    

- Orders cannot be sent to APO/Military Base Addresses.

- Italian public holidays are on the 1st and 6th of January, Easter Sunday and Monday, 25th of April, 1st of May, 2nd of June, 15th of August, 1st of November, 8th of December, 25th and 26th December.

USA public holidays are on New Year's Eve, New Year's Day, President's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Eve & Christmas Day.

When your order will be dispatched, you will receive e-mail containing all the information on the shipment. You can check the status of your order by logging into your ACCOUNT area.

If you don't have an account, please use your order number and e-mail address here.

Shipments will be sent via DHL or UPS. Please note that you may receive your order in multiple shipments depending on what warehouse your items are available at.

Our products ship from multiple warehouses by either DHL or UPS. We ship products from our Italian warehouses via DHL Express , your tracking number will be the Waybill Number. We also ship from our US warehouse via UPS, your tracking number will start with 1Z.

Please contact Dainese Customer Care by filling out the Contact Us Form.