D-AIR® BAG REPLACEMENT (SMART JACKET, SMART AIR)

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- The airbag will only be changed following a thorough inspection of the garment. Dainese shall inspect and assess the garment, and establish whether further repairs to leather/fabric are needed when damaged after activation and falling.
- In particular, if the damage relates to the airbag opening area, restoring the damaged sections will be mandatory in addition to replacing the airbag. In this case, Dainese will provide an additional quote for the expense beyond the airbag replacement price.
- Returned items must be perfectly clean, otherwise Dainese will indicate an additional cleaning charge as necessary in order to proceed with the repair.
- D-air® products returned must be complete and free from any form of tampering and/or alteration or any change. The addition of patches, labels or other items on any part of the garment – electronics and/or on leather/fabric – shall also be considered a change/alteration. Any such changes made by third parties without authorization by Dainese will be considered as tampering and will void the warranty for the product and all of its components. Any restoration/repair may involve the replacement of whole sections of the product to restore it to its initial configuration. This assessment is entrusted solely to Dainese, which will establish how to proceed or may also reject the request for assistance of any kind should the current condition of the garment not permit.
- Should the damage relate to very large areas of the D-air® product, resulting in the safety of the product being compromised, Dainese may reject the request to restore the airbag and surrounding areas and suggest replacement of the entire product.
Dainese will send back the garment to the customer without fulfilling the Service originally requested. A partial refund will be issued as Dainese will keep the contribution for the shipping costs.
- Should more than one repair service be purchased for the same garment, there will in any case be no refund of the contribution for shipping expenses.