Thank you for your interest in our D-air® products.
D-Air products are subject to regulations for the transport of dangerous goods by air (IATA) and road (ADR), hazmat, it is no longer possible for the end consumer to return D-air® products because they are considered dangerous goods as they are equipped with lithium batteries and a gas generator.
For this reason, D-air® is sold outside of the statutory consumer return rights policy under the distance selling act. If you decide to proceed with the purchase of a D-air® product on Dainese.com website, you accept that you cannot return the purchased goods by sending them to our warehouse or using our Free Returns policy where applicable.
If You decide to send the D-air® product as a return, Dainese Spa shall NOT be held responsible for the transit of such goods and shall not accept them as returns. For this reason, NO refund will be issued.
There is only one way to proceed with the return of the D-air® product purchased on Dainese.com: return it physically in person to one of our own shops (hereafter the addresses) which are currently present only in Italy, France, Great Britain, Germany, Austria and Switzerland.
In the UK, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following store:
DAINESE LONDON: 56 Commercial St - London E1 6LT
In Germany, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:
DAINESE BERLIN: Hohenzollerndamm 12 - Berlin 10717
DAINESE DORTMUND: Gewerbeparkstraße 3-5 - Dortmund 44339
DAINESE DÜSSELDORF: Graf Adolf Strasse 41 - Düsseldorf 40210
DAINESE HANNOVER: Brühlstraße 11-13 - Hannover 30169
DAINESE MÜNCHEN: Frankfurter Ring 36 – 38 - München 80807
DAINESE ROSENHEIM: Kufsteinerstrasse, 92 - Rosenheim 83022
DAINESE STUTTGART: Rotebühlstrasse, 59 - Stuttgart 70178
In Italy, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:
DAINESE BARBERINO: Unit 23, Via Antonio Meucci - Barberino di Mugello (FI) 50031
DAINESE BERGAMO: Unit 1.24 Oriocenter, Via Portico 71 - Orio al Serio (BG) 24050
DAINESE BOLOGNA: Via Stalingrado 71/5b - Bologna 40128
DAINESE BRESCIA: Via della Bornata, 44 - Brescia 25123
DAINESE CORTINA: Piazza F.lli Ghedina, 12 - Cortina 32043
DAINESE GENOVA: Via Brigata Liguria, 33/41r - Genova 16121
DAINESE MILANO: Via Tertulliano, 3 - Milano 20137
DAINESE MILANO NORD: Via Fratelli Casiraghi, 427 - Sesto San Giovanni 20099
DAINESE MONTEBELLUNA: Via Ortigara, 88 - Signoressa di Trevignano 31040
DAINESE ROMA: Via della penna 13/21 - Roma 00186
DAINESE SIRACUSA: Via Elorina, 3b - Siracusa 96100
DAINESE TORINO: Outlet Village di Torino, Via Torino, 160 - Settimo Torinese 10037
DAINESE VERONA: Viale del Piave, 4 - Verona 37135
DAINESE VICENZA: Via Dell’economia, 64 - Vicenza 36100
In France, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following stores:
DAINESE CORBEIL-ESSONNES: 5 Rue Jacques Anquetil - Z.a. Espace Coquibus - Corbeil-essonnes 91100
DAINESE PARIS GRANDE ARMEE: 16 Avenue de la Grande Armée - 75017 Paris
DAINESE LYON: 155 Avenue Maréchal de Saxe - 69003 Lyon
In Switzerland, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following store:
DAINESE LUGANO: Via Al Fiume, 1 - Gravesano 6929
In Austria, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:
DAINESE GRAZ: Otto Baumgartner Straße, 3 - Graz 8055
DAINESE WIEN: Erdberger Lände 26 EG Stiege, 3 - Wien 1030
If you have any doubts or need further information, please contact our Consumer Care prior to purchase.
PLEASE NOTE: this may not be applicable to other online retailers, please check with our partner retailers and franchise stores before purchasing online.