D-air® products are subject to regulations for the transport of dangerous goods by air (IATA) and road (ADR), hazmat, it is no longer possible for the end consumer to return D-air® products because they are considered dangerous goods as they are equipped with lithium batteries and a gas generator.
For this reason, D-air® is sold outside of the statutory consumer return rights policy under the distance selling act. If you decide to proceed with the purchase of a D-air® product on Dainese.com website, you accept that you cannot return the purchased goods by sending them to our warehouse or using our Free Returns policy where applicable.
If You decide to send the D-air® product as a return, Dainese Spa shall NOT be held responsible for the transit of such goods and shall not accept them as returns. For this reason, NO refund will be issued.
There is only one way to proceed with the return of the D-air® product purchased on Dainese.com: return it physically in person to one of our own shops (hereafter the addresses) which are currently present only in Italy, France, Great Britain, Germany and Switzerland.
In Germany, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:
DAINESE BERLIN: Hohenzollerndamm 12 - Berlin 10717
DAINESE DORTMUND: Gewerbeparkstraße 3-5 - Dortmund 44339
DAINESE DÜSSELDORF: Graf Adolf Strasse 41 - Düsseldorf 40210
DAINESE HAMBURG: Heidenkampsweg 100 - Hamburg 20097
DAINESE HANNOVER: Brühlstraße 11-13 - Hannover 30169
DAINESE MÜNCHEN: Frankfurter Ring 36 – 38 - München 80807
DAINESE ROSENHEIM: Kufsteinerstrasse, 92 - Rosenheim 83022
DAINESE STUTTGART: Rotebühlstrasse, 59 - Stuttgart 70178
If you have any doubts or need further information, please contact our Consumer Care prior to purchase.
PLEASE NOTE: this may not be applicable to other online retailers, please check with our partner retailers and franchise stores before purchasing online.