Dear Customer,
Thank you for your interest in our D-air® products.

D-Air products are subject to regulations for the transport of dangerous goods by air (IATA) and road (ADR), hazmat, it is no longer possible for the end consumer to return D-air® products because they are considered dangerous goods as they are equipped with lithium batteries and a gas generator.

For this reason, D-air® is sold outside of the statutory consumer return rights policy under the distance selling act. If you decide to proceed with the purchase of a D-air® product on Dainese.com website, you accept that you cannot return the purchased goods by sending them to our warehouse or using our Free Returns policy where applicable.

If You decide to send the D-air® product as a return, Dainese Spa shall NOT be held responsible for the transit of such goods and shall not accept them as returns. For this reason, NO refund will be issued.

There is only one way to proceed with the return of the D-air® product purchased on Dainese.com: return it physically in person to one of our own shops (hereafter the addresses) which are currently present only in Italy, France, Great Britain, Germany, Austria and Switzerland.

In the UK, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following store:

DAINESE LONDON: 56 Commercial St - London E1 6LT

In Germany, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:

DAINESE BERLIN: Hohenzollerndamm 12 - Berlin 10717

DAINESE DORTMUND: Gewerbeparkstraße 3-5 - Dortmund 44339

DAINESE DÜSSELDORF: Graf Adolf Strasse 41 - Düsseldorf 40210

DAINESE HAMBURG: Heidenkampsweg 100 - Hamburg 20097

DAINESE HANNOVER: Brühlstraße 11-13 - Hannover 30169

DAINESE MÜNCHEN: Frankfurter Ring 36 – 38 - München 80807

DAINESE ROSENHEIM: Kufsteinerstrasse, 92 - Rosenheim 83022

DAINESE STUTTGART: Rotebühlstrasse, 59 - Stuttgart 70178

In Italy, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:

DAINESE BERGAMO: Unit 1.24 Oriocenter, Via Portico 71 - Orio al Serio (BG) 24050

DAINESE BOLOGNA: Via Stalingrado 71/5b - Bologna 40128

DAINESE BRESCIA: Via della Bornata, 44 - Brescia 25123

DAINESE CORTINA: Piazza F.lli Ghedina, 12 - Cortina 32043

DAINESE GENOVA: Via Brigata Liguria, 33/41r - Genova 16121

DAINESE MILANO: Via Tertulliano, 3 - Milano 20137

DAINESE MILANO NORD: Via Fratelli Casiraghi, 427 - Sesto San Giovanni 20099

DAINESE ROMA: Via della penna 13/21 - Roma 00186

DAINESE SIRACUSA: Via Elorina, 3b - Siracusa 96100

DAINESE VERONA: Viale del Piave, 4 - Verona 37135

DAINESE VICENZA: Via Dell’economia, 64 - Vicenza 36100

In France, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following store:

DAINESE CORBEIL-ESSONNES: 5 Rue Jacques Anquetil - Z.a. Espace Coquibus - Corbeil-essonnes 91100

In Switzerland, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following store:

DAINESE LUGANO: Via Al Fiume, 1 - Gravesano 6929

In Austria, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:

DAINESE GRAZ: Otto Baumgartner Straße, 3 - Graz 8055

DAINESE WIEN: Erdberger Lände 26 EG Stiege, 3 - Wien 1030

If you have any doubts or need further information, please contact our Consumer Care prior to purchase.

PLEASE NOTE: this may not be applicable to other online retailers, please check with our partner retailers and franchise stores before purchasing online.