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Karriere

Karriere

Sie sind auf der Suche nach einem jungen, dynamischen, ständig expandierenden Unternehmen, in dem Sie sich beruflich wie persönlich weiterentwickeln können? Dann schauen Sie sich die untenstehenden Arbeitsbereiche an. Vielleicht suchen wir ja gerade Sie!  

CURRENT POSITIONS - select and apply online

Job Title: Retail Assistant Store Manager

Reports To: Retail Store Manager

FLSA Status: Non-Exempt

Department: Retail

Compensation: TBD

Hrs per Week: Full (40 hours)

 

 

What We’re Looking For

  • Retail management experience in fashion or the motorcycle industry is preferable, but we will consider other service sector backgrounds with significant customer service influences.
  • A passion for motorcycles and motorcycle gear is essential
  • Confidence with people and conversation
  • A strong understanding of our brands – where we came from, where we are, and how we are leading the world in future innovations
  • An ability to be part of a team and role model to colleagues
  • An ability to be positive and professional
  • An ability to understand and share technical details
  • An ability to delegate and manage operations and people

 

Duties and Responsibilities

  • Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
  • Builds and maintains an understanding of the store’s products and price information to assist with customer purchases.
  • Be responsible for the Store environment when the manger is absent
  • Adheres to all Company policies regarding sales, operations, branding, and marketing.
  • Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
  • Handles merchandise returns and/or exchanges in accordance with store policy.
  • Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
  • Attends store meetings and training sessions as requested. May require overnight travel.
  • Maintains a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.
  • Prepares product displays as requested.
  • Balances cash drawer and total currency sales each day.
  • Assists with loss prevention, reports any theft or suspected theft by customers or employees to management immediately.
  • Assists with in store and off site marketing events.
  • Answers retail phones and emails, and assists customers with information and sales.
  • Unloads deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed.
  • Performs other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations.
  • Occasional overtime may be required for special events, and can include working at off-site events.
  • Work hard to ensure the store is run as efficiently as possible
  • Flexible schedule and availability to fit the needs of the Store

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education/Experience:

High school diploma or GED equivalent; minimum one year related experience or training; or equivalent combination of education and experience.

 

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.

 

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

 

Reasoning Ability/Critical thinking*

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Being able to adapt

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; accounting software and internet software.  Operational knowledge of Stores2 management application is necessary.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate and is typically indoors.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and talk or hear.  The employee is regularly required to stand and walk; reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision.

 

People Skills:

Must be able to advise best solution for customer needs, address customer concerns, provide complete product knowledge and provide an excellent customer service experience.


Apply For This Position

Job Title: Retail Assistant Store Manager

Reports To: Retail Store Manager

FLSA Status: Non-Exempt

Department: Retail

Compensation: TBD

Hrs per Week: Full (40 hours)

 

 

What We’re Looking For

  • Retail management experience in fashion or the motorcycle industry is preferable, but we will consider other service sector backgrounds with significant customer service influences.
  • A passion for motorcycles and motorcycle gear is essential
  • Confidence with people and conversation
  • A strong understanding of our brands – where we came from, where we are, and how we are leading the world in future innovations
  • An ability to be part of a team and role model to colleagues
  • An ability to be positive and professional
  • An ability to understand and share technical details
  • An ability to delegate and manage operations and people

 

Duties and Responsibilities

  • Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
  • Builds and maintains an understanding of the store’s products and price information to assist with customer purchases.
  • Be responsible for the Store environment when the manger is absent
  • Adheres to all Company policies regarding sales, operations, branding, and marketing.
  • Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
  • Handles merchandise returns and/or exchanges in accordance with store policy.
  • Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
  • Attends store meetings and training sessions as requested. May require overnight travel.
  • Maintains a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.
  • Prepares product displays as requested.
  • Balances cash drawer and total currency sales each day.
  • Assists with loss prevention, reports any theft or suspected theft by customers or employees to management immediately.
  • Assists with in store and off site marketing events.
  • Answers retail phones and emails, and assists customers with information and sales.
  • Unloads deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed.
  • Performs other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations.
  • Occasional overtime may be required for special events, and can include working at off-site events.
  • Work hard to ensure the store is run as efficiently as possible
  • Flexible schedule and availability to fit the needs of the Store

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education/Experience:

High school diploma or GED equivalent; minimum one year related experience or training; or equivalent combination of education and experience.

 

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.

 

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

 

Reasoning Ability/Critical thinking*

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Being able to adapt

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; accounting software and internet software.  Operational knowledge of Stores2 management application is necessary.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate and is typically indoors.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and talk or hear.  The employee is regularly required to stand and walk; reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision.

 

People Skills:

Must be able to advise best solution for customer needs, address customer concerns, provide complete product knowledge and provide an excellent customer service experience.


Apply For This Position

Job Title: Retail Assistant Store Manager

Reports To: Retail Store Manager

FLSA Status: Non-Exempt

Department: Retail

Compensation: TBD

Hrs per Week: Full (40 hours)

 

 

What We’re Looking For

  • Retail management experience in fashion or the motorcycle industry is preferable, but we will consider other service sector backgrounds with significant customer service influences.
  • A passion for motorcycles and motorcycle gear is essential
  • Confidence with people and conversation
  • A strong understanding of our brands – where we came from, where we are, and how we are leading the world in future innovations
  • An ability to be part of a team and role model to colleagues
  • An ability to be positive and professional
  • An ability to understand and share technical details
  • An ability to delegate and manage operations and people

 

Duties and Responsibilities

  • Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
  • Builds and maintains an understanding of the store’s products and price information to assist with customer purchases.
  • Be responsible for the Store environment when the manger is absent
  • Adheres to all Company policies regarding sales, operations, branding, and marketing.
  • Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
  • Handles merchandise returns and/or exchanges in accordance with store policy.
  • Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
  • Attends store meetings and training sessions as requested. May require overnight travel.
  • Maintains a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.
  • Prepares product displays as requested.
  • Balances cash drawer and total currency sales each day.
  • Assists with loss prevention, reports any theft or suspected theft by customers or employees to management immediately.
  • Assists with in store and off site marketing events.
  • Answers retail phones and emails, and assists customers with information and sales.
  • Unloads deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed.
  • Performs other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations.
  • Occasional overtime may be required for special events, and can include working at off-site events.
  • Work hard to ensure the store is run as efficiently as possible
  • Flexible schedule and availability to fit the needs of the Store

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education/Experience:

High school diploma or GED equivalent; minimum one year related experience or training; or equivalent combination of education and experience.

 

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.

 

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

 

Reasoning Ability/Critical thinking*

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Being able to adapt

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; accounting software and internet software.  Operational knowledge of Stores2 management application is necessary.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate and is typically indoors.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and talk or hear.  The employee is regularly required to stand and walk; reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision.

 

People Skills:

Must be able to advise best solution for customer needs, address customer concerns, provide complete product knowledge and provide an excellent customer service experience.


Apply For This Position

Job Title: Retail Sales Associate
Reports To: Retail Store Manager
FLSA Status: Non-Exempt
Department: Retail
Compensation: TBD
Hrs per Week: Full (40 hours), Part (less than 32)

 

What We’re Looking For

 

  • Retail experience in fashion or the motorcycle industry is preferable, but we will consider other service sector backgrounds with significant customer service influences.
  • A passion for motorcycles and motorcycle gear is essential
  • Confidence with people and conversation
  • A strong understanding of our brands – where we came from, where we are, and how we are leading the world in future innovations
  • An ability to be part of a team and role model to colleagues
  • An ability to be positive and professional
  • An ability to understand and share technical details

 

 

Duties and Responsibilities

 

  • Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
  • Builds and maintains an understanding of the store’s products and price information to assist with customer purchases.
  • Adheres to all Company policies regarding sales, operations, branding, and marketing.
  • Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
  • Handles merchandise returns and/or exchanges in accordance with store policy.
  • Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
  • Attends store meetings and training sessions as requested.
  • Maintains a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.
  • Prepares product displays as requested.
  • Balances cash drawer and total currency sales each day.
  • Assists with loss prevention, reports any theft or suspected theft by customers or employees to management immediately.
  • Answers retail phones and emails, and assists customers with information and sales.
  • Unloads deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed.
  • Performs other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations.
  • Occasional overtime may be required for special events, and can include working at off-site events.
  • Work hard to ensure the store is run as efficiently as possible

 

 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education/Experience:

High school diploma or GED equivalent; one year related experience or training; or equivalent combination of education and experience.

 

Language Ability:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.

 

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

 

Reasoning Ability/Critical thinking*

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Being able to adapt

 

Computer Skills:

To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; accounting software and internet software.  Operational knowledge of Stores2 management application is necessary.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level in the work environment is usually moderate and is typically indoors.

 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is regularly required to use hands and talk or hear.  The employee is regularly required to stand and walk; reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision.

 

People Skills:

Must be able to advise best solution for customer needs, address customer concerns, provide complete product knowledge and provide an excellent customer service experience.


Apply For This Position

DAINESE S.p.A.

 

for its Vicenza (VI) headquarters, is seeking:

 

 

JR PRODUCT MANAGER – Internship

 

 

The ideal Candidate is talented, young and passionate about the motorcycling world. The Candidate will join the Motorbike Merchandising & Planning Team and will support the Product Manager for footwear, gloves and technical underwear products.

 

Activities are:

 

  • Operational support to the Product Manager;
  • Support the definition of the product/input collection and long-term strategic vision;
  • Realize qualitative and quantitative analysis of product market, competitors, and end users;
  • Assume the role of facilitator and coordinator among cross-functional teams involved in product life cycle
  • Support the Technical Area in activities of products defects cancellation and product industrialization;
  • Development and maintenance products technical documentation and promotional material;
  • Support the organization of product promotional events, such as conventions, trainings and fairs;
  • Monitor product/collection profitability in comparison to the targets set and manage corrective actions;
  • Provide support and training to the sale force.

 

 

The ideal candidate has a degree in Economics or Engineering and has the following characteristics:

 

  • Capacity to simultaneously handle several projects, managing priorities and deadlines;
  • Excellent command of Office Suite, in particular Power Point and Excel;
  • Fluency in English.

 

 

We are looking for a very organized and precise person, with a problem-solving attitude and strong interpersonal and communication skills.

 


Apply For This Position

STORE MANAGER/-IN für Motorradbekleidung und Zubehör

DAINESE D-STORE HAMBURG

 

The Store Manager utilizes and coordinates all services to manage the retail store consistent with the short and long-term interests of the company, its employees, and the local community in which they work.  The Store Manager ensures the store provides the highest level of customer service possible.  This position is responsible for achieving budgeted revenue goals and monitoring expenses.  The Store Manager upholds our company’s mission and inspire both his/her team and our customers.

Job Title:        Retail Store Manager

Reports to:      International Area Manager

Location:        Dainese D-Store Hamburg

 

 

Essential Job Functions

Customer Service

  • Instill in your employees the meaning and importance of customer service.
  • Promote and monitor quality service among staff through training and by acting as a positive role model.
  • Be personally available to all customers to communicate and identify their needs and address their questions or concerns.
  • Develop your own “core” customer service.

Budgeting and Planning

  • In conjunction with the Regiona, review the numbers, KPIs and goals for the store.
  • Ensure that goals will be met through appropriate planning and organizing of staff, inventory, and expenses for short and long term success.
  • Make staff aware of sales goals.
  • Monitor a loss prevention program to protect the company’s inventory and assets.
  • Take necessary action to lower expenses if sales goals are not being met.

Personnel

  • Hire people who pursue passions that relate to our products and philosophy.
  • Inspire employees so that each person contributes to the productivity of the store.
  • Delegate work load appropriately and effectively.
  • When necessary, discipline employees consistent with the company disciplinary policies.

Communication

  • Communicate with the International Area Manager at least once e a week via the phone or by written report so that your store and employees are recognized for what it is doing in customer service, events, and local issues.
  • Review on a monthly basis, the store’s progress with the Regional/District Manager.
  • Hold weekly staff meetings and submit notes to Dainese Retail Dept.
  • Maintain open and positive relations with all divisions of the company.
  • Work with the buyers to establish the inventory levels for your store.
  • Ensure that company policy and procedures are communicated in a timely manner and adhered to accordingly.

Leadership, Training and Staff Development

  • Develop and support a positive attitude toward HQ.
  • Maintain employee attitude and morale by recognizing outstanding performance and service.
  • Motivate and develop staff in order to encourage their professional development.
  • Maintain training standards to ensure both product and systems expertise that will improve store operations and allow for better customer service.
  • Provide an “open door” policy where employees are free to express their concerns and feelings without fear of retribution or ill will.
  • Develop a pool of potential store managers/supervisors to meet the long range retail and company objectives.

Activism

  • Create stores that are centers for the community.
  • Ensure we “walk our talk” by being first testimonials of safety when doing active sports.

Merchandising/Marketing

  • Maintain high merchandising values that reflect the Dainese image by being creative, educational, inviting and expressive in conjunction with the guidelines given by the Visual Merchandiser.
  • Work in conjunction with the colleagues at retail dept. and with the events coordinator to develop an event calendar and promotional plan that will maximize retail sales for your store.

Legal Compliance

  • Ensure that the store is in compliance with all the national employment laws.
  • Maintain safe working conditions for employees and customers.  Resolve safety concerns quickly by reporting the retail operations manager and preceeding following instructions received.
  • Ensure store security from internal and external theft and know proper apprehension and prosecution procedures for your state.

Other Job Functions

  • Perform additional duties as assigned by Area Manager.
  • Typical work week is 40 hours – available to work minimum of one weekend day.
  • Some travel required.

Minimum Job Qualifications

  • Two years experience in retail store management.
  • Demonstrated ability to build effective teams and motivate employees.
  • Willingness to set and maintain high standards of performance.
  • Ability to give clear directions and set expectations for staff.
  • Knowledge of effective merchandise presentation standards.
  • Understanding of basic retail concepts.
  • Excel and Word proficient.
  • Strong initiative and leadership skills.
  • Excellent communication skills, both verbal and written.
  • Excellent organizational skills.
  • Accuracy and attention to detail.
  • Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies.
  • Strong problem solving skills.
  • Motorbike local community experience/knowledge as a plus.

Employee Conduct

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

German mother tongue, possibly fluent in English.

 


Apply For This Position

STORE MANAGER/-IN für Motorradbekleidung und Zubehör

DAINESE D-STORE HAMBURG

 

The Store Manager utilizes and coordinates all services to manage the retail store consistent with the short and long-term interests of the company, its employees, and the local community in which they work.  The Store Manager ensures the store provides the highest level of customer service possible.  This position is responsible for achieving budgeted revenue goals and monitoring expenses.  The Store Manager upholds our company’s mission and inspire both his/her team and our customers.

Job Title:        Retail Store Manager

Reports to:      International Area Manager

Location:        Dainese D-Store Hamburg

 

 

Essential Job Functions

Customer Service

  • Instill in your employees the meaning and importance of customer service.
  • Promote and monitor quality service among staff through training and by acting as a positive role model.
  • Be personally available to all customers to communicate and identify their needs and address their questions or concerns.
  • Develop your own “core” customer service.

Budgeting and Planning

  • In conjunction with the Regiona, review the numbers, KPIs and goals for the store.
  • Ensure that goals will be met through appropriate planning and organizing of staff, inventory, and expenses for short and long term success.
  • Make staff aware of sales goals.
  • Monitor a loss prevention program to protect the company’s inventory and assets.
  • Take necessary action to lower expenses if sales goals are not being met.

Personnel

  • Hire people who pursue passions that relate to our products and philosophy.
  • Inspire employees so that each person contributes to the productivity of the store.
  • Delegate work load appropriately and effectively.
  • When necessary, discipline employees consistent with the company disciplinary policies.

Communication

  • Communicate with the International Area Manager at least once e a week via the phone or by written report so that your store and employees are recognized for what it is doing in customer service, events, and local issues.
  • Review on a monthly basis, the store’s progress with the Regional/District Manager.
  • Hold weekly staff meetings and submit notes to Dainese Retail Dept.
  • Maintain open and positive relations with all divisions of the company.
  • Work with the buyers to establish the inventory levels for your store.
  • Ensure that company policy and procedures are communicated in a timely manner and adhered to accordingly.

Leadership, Training and Staff Development

  • Develop and support a positive attitude toward HQ.
  • Maintain employee attitude and morale by recognizing outstanding performance and service.
  • Motivate and develop staff in order to encourage their professional development.
  • Maintain training standards to ensure both product and systems expertise that will improve store operations and allow for better customer service.
  • Provide an “open door” policy where employees are free to express their concerns and feelings without fear of retribution or ill will.
  • Develop a pool of potential store managers/supervisors to meet the long range retail and company objectives.

Activism

  • Create stores that are centers for the community.
  • Ensure we “walk our talk” by being first testimonials of safety when doing active sports.

Merchandising/Marketing

  • Maintain high merchandising values that reflect the Dainese image by being creative, educational, inviting and expressive in conjunction with the guidelines given by the Visual Merchandiser.
  • Work in conjunction with the colleagues at retail dept. and with the events coordinator to develop an event calendar and promotional plan that will maximize retail sales for your store.

Legal Compliance

  • Ensure that the store is in compliance with all the national employment laws.
  • Maintain safe working conditions for employees and customers.  Resolve safety concerns quickly by reporting the retail operations manager and preceeding following instructions received.
  • Ensure store security from internal and external theft and know proper apprehension and prosecution procedures for your state.

Other Job Functions

  • Perform additional duties as assigned by Area Manager.
  • Typical work week is 40 hours – available to work minimum of one weekend day.
  • Some travel required.

Minimum Job Qualifications

  • Two years experience in retail store management.
  • Demonstrated ability to build effective teams and motivate employees.
  • Willingness to set and maintain high standards of performance.
  • Ability to give clear directions and set expectations for staff.
  • Knowledge of effective merchandise presentation standards.
  • Understanding of basic retail concepts.
  • Excel and Word proficient.
  • Strong initiative and leadership skills.
  • Excellent communication skills, both verbal and written.
  • Excellent organizational skills.
  • Accuracy and attention to detail.
  • Flexibility, ability to adapt quickly and react positively to business needs and changes in strategies.
  • Strong problem solving skills.
  • Motorbike local community experience/knowledge as a plus.

Employee Conduct

It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

German mother tongue, possibly fluent in English.

 


Apply For This Position

DAINESE S.p.A.

 

for its Italian headquarters, is seeking:

 

 

DEMAND PLANNER

 

 

The Candidate will have responsibility on all forecasting activities associated with customers and products and will be responsible for the continuously improvement of sales forecasting processes and systems, ensuring that forecast accuracy is consistently improving.

 

Responsibilities are:

 

  • Analyze sales trends and identify the key drivers of sales of key products and product groups;
  • Short, medium and long term products sales forecast;
  • Monitor sales performance by analyzing variances to customer orders as compared to budget and targets;
  • Review past forecasting performance and identify major forecast variances;
  • Support master data management with regard to forecast ICT System;
  • Meet and collaborate with Sales, Customer Service and After Sales Teams by sharing sales forecast;
  • Deal with inventory levels in alignment with market requirements.

 

The ideal candidate has an university degree in Economics or Engineering and has the following characteristics:

 

  • Previous experience in the role, preferably in Apparel or FMCG business;
  • Strong analytical capabilities;
  • Excellent command of Office Suite, particularly Excel, Planning Systems and Managing and Reporting Database;
  • Fluency in English.

 

We are looking for a very organized and precise person with a problem-solving attitude, and strong interpersonal and team-working skills.

 


Apply For This Position

DAINESE S.p.A.

 

for its Molvena (VI) headquarters, is seeking:

 

 

R&D TECHNICAL CLERK – IMPIEGATO TECNICO

 

 

The Candidate will join Dainese Research & Development Dept. and will support the Team in the activities related to new products development & industrialization and to projects of product certification.

Activities are:

 

  • Industrial equipment management, both at Dainese R&D and at suppliers;
  • New products technical specifications drafting;
  • Management of the administrative side of product certification projects.

 

The ideal candidate has the following characteristics:

 

  • At least 2 years experience, preferably in textile and clothing business;
  • Excellent command of Office Suite and CAD;
  • Good command of ERP, preferably Microsoft Dynamics AX;
  • Fluency in English.

 

 

We are looking for an extremely accurate and precise candidate, with a problem solving attitude and a result-oriented approach.

Availability for business trips l is required.


Apply For This Position

DAINESE S.p.A.

 

for its Molvena (VI) headquarters, is seeking:

 

 

BU CONTROLLER

 

 

The Candidate will join the AFC Team and report to the Senior Controller, assuming the role of a „business partner“ for the Management Team.

 

Responsibilities are:

 

  • Draft budgets and forecast in collaboration with the BU Manager;
  • Monitor BU performance by analyzing variances as compared to planned objectives;
  • Monitor the main economic and financial KPIs;
  • Support the creation of corporate reporting on monthly, six-monthly and annual basis;
  • Support IT System development for accounting and management control areas;
  • Support Business Intelligence development and implementation.

 

The ideal candidate has an university degree in Economics and has the following characteristics:

 

  • 8/10 years experience, preferably in textile and clothing business;
  • Strong analytical capabilities;
  • Excellent command of Office Suite, particularly Excel;
  • Fluency in English.

 

 

We are looking for a very organized and precise person with a problem-solving attitude, and strong interpersonal and team-working skills.


Apply For This Position

DAINESE S.p.A.

 

for its Molvena (VI) headquarters, is seeking:

 

 

INDUSTRIALIZATION TECHNICIAN – TECNICO DI INDUSTRIALIZZAZIONE

 

 

The ideal Candidate will join Dainese Research & Development Team and will be responsible for the transfer of projects into production.

 

Activities and responsibilities are:

 

  • Industrialization;
  • Time & Methods;
  • Launch of production.

 

 

The ideal candidate has the following characteristics:

 

  • At least 3 years experience in the role, preferably in textile and clothing business;
  • Excellent command of Office Suite and PLM sw;
  • Fluency in English.

 

 

We are looking for an extremely accurate and precise candidate, with a problem solving attitude and a result-oriented approach.

Availability for business trips l is required.


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DAINESE S.p.A.

 

for its Molvena (VI) headquarters, is seeking:

 

 

JR PRODUCT MANAGER – HELMETS

 

 

The ideal Candidate is talented, young and passionate about the motorcycling world. The Candidate will join the Product Management Team for the AGV brand and will support the Product Manager.

 

 

Responsibilities are:

 

  • Operational support to the Product Manager;
  • Support the definition of the product/input collection and long-term strategic vision;
  • Realize qualitative and quantitative analysis of product market, competitors, and end users;
  • Assume the role of facilitator and coordinator among cross-functional teams involved in product life cycle
  • Support the Technical Area in activities of products defects cancellation and product industrialization;
  • Development and maintenance products technical documentation and promotional material;
  • Support the organization of product promotional events, such as conventions, trainings and fairs;
  • Monitor product/collection profitability in comparison to the targets set and manage corrective actions;
  • Provide support and training to the sale force.

 

 

The ideal candidate has a degree in Economics or Engineering and has the following characteristics:

 

  • 1/3 years experience in the role, preferably in sportswear business;
  • Capacity to simultaneously handle several projects, managing priorities and deadlines;
  • Excellent command of Office Suite, in particular Power Point and Excel;
  • Fluency in English.

 

 

We are looking for a very organized and precise person, with a problem-solving attitude and strong interpersonal and communication skills.


Apply For This Position

DAINESE S.P.A.

is searching for a:

 

MATERIALS & PROCESSES TECHNICAL SPECIALIST – HELMETS

 

for its Molvena headquarters

 

The candidate will join the Helmets Research & Development team and will support the Industrialization team in the transfer of projects into production.

 

The ideal candidate meets these essential requirements:

  • Degree in Materials Engineering or similar
  • 1/2 years experience in Mechanical Business
  • Knowledge of plastic materials
  • Office suite
  • Fluency in English
  • CAD 3D is a plus
  • Motorcycle driving license “A” is a plus

 

We are looking for an extremely accurate and precise candidate, with a problem solving attitude and a result-oriented approach.

 

Availability for business trips is required.


Apply For This Position

DAINESE S.p.A.

for its Molvena (VI) headquarters, is searching for an:

 

AFTER SALES CLERK – NORTHERN, CENTRAL AND EASTERN EUROPE

 

The candidate will join the After Sales Team and will support the end customer in any issues related to Dainese brand products.

 

Responsibilities are:

  • Manage issues coming from the market, with particular reference to the markets assigned and for all product lines Dainese assigned;
  • Process and handle correspondence (emails, letters, phone calls, etc.) about issues and/or After-Sales Services;
  • Provide customer service and offer appropriate solutions;
  • Provide educational support on products and/or After-Sales Services;

 

The ideal Candidate has the following characteristics:

  • Bachelor or Master degree in Language or Economics
  • 2/5 years experience in Commercial Back Office
  • Excellent knowledge (writing, listening, speaking) in German and English
  • Knowledge of a third language, especially French, is a plus
  • Good command of Microsoft office suite

 

We are looking for a very precise and accurate person, with strong interpersonal and communication skills.


Apply For This Position
DAINESE SPA   for its Vicenza headquarters, is searching for a:   MULTISPORT MARKETING SPECIALIST   We are looking for a young talented Candidate, passionate about ski, bike and equestrian worlds, to join our marketing team as a Multisport Marketing Specialist. The Candidate will support the marketing team on all the activities related to the Multisport lines by overviewing the implementation of the marketing plan.   Activities and responsibilities are:  
  • Collaborate with product managers, sales managers and marketing team to build sales promotions and product communication
  • Identify and develop necessary Point of Sales tools (including budget, logistics, and assortment) to increase brand presence, market share and improve customer satisfaction
  • Develop trade marketing activities related to the different kind of commercial networks (retail, franchisee, wholesale, key accounts) ensuring that the trade marketing strategies are aligned with the marketing objectives and sales revenue targets
  • Support the commercial networks by handling their daily communication requests/needs
  • Work closely with the graphic designers and creative agencies to ensure the effective development of the trade marketing tools and activities
  • Collaborate with the marketing team to organize in-store events
  • Support local teams/subsidiaries in the execution of the activities and in achieving their sales and budget objectives, while ensuring the desired product benefits and brand values are properly communicated.
  The ideal Candidate has the following characteristics:  
  • Bachelor or Master in Marketing and Communication
  • 1/3 years experience in Sporting Goods Business
  • Deep knowledge of the ski, bike and equestrian worlds
  • Good command of Microsoft office package
  • Knowledge of AX system is appreciated
  • Fluent in English and Italian – both written and spoken; a third language is appreciated.
    The candidate we are looking for has a deep passion for outdoor activities, is organized, has problem solving skills, strong interpersonal skills and is able and likes to work in team.
Apply For This Position
VERKÄUFER (Vollzeit)   Für unsere nächste Store Opening in Berlin, suchen wir junge, dynamische Motorradfahrer oder -fahrerinnen für den Verkauf.   Tätigkeiten: Kompetente Beratung und Betreuung der Kunden, Verkauf der Dainese Produkte aller Produklinien aus den Bereichen Motorrad, Ski und Mountainbike. Verwaltung der Waren-und Kassenbestände und sonstige Unterstützung des Store Managers in allen verkaufsdienlichen Tätigkeiten.   Ihr Profil: Abgeschlossene kaufmännische oder gleichrangige Ausbildung, gern Motorrad-, Ski-, oder Snowboardfahrer, oder zumindest mit starkem Bezug zu vorgenannten Sportarten.   Erfahrung im Verkauf ist erwünscht, Freundlichkeit und Engagement sind Voraussetzung.   Selbstständiges Arbeiten, sowie die Fähigkeit, sich in ein junges und dynamisches Team einzufügen, Offenheit, Präzision und Bereitschaft runden das Bewerbungsprofil ab.   Wenn sie auf der Suche nach einer verantwortungsvollen und abwechslungsreichen Aufgabe sind und gern in einem jungen und dynamischen Team arbeiten, erhalten sie die Chance den Auf- und Ausbau unserer Marktposition maßgeblich mitzuprägen.
Apply For This Position
VERKÄUFER TEILZEIT   Für unseren Shop in Stuttgart, Rotebühlstraße 59, suchen wir junge, dynamische Motorradfahrer oder -fahrerinnen für den Verkauf.   Tätigkeiten:   Kompetente Beratung und Betreuung der Kunden, Verkauf der Dainese Produkte aller Produklinien aus den Bereichen Motorrad, Ski und Mountainbike. Verwaltung der Waren-und Kassenbestände und sonstige Unterstützung des Store Managers in allen verkaufsdienlichen Tätigkeiten.   Ihr Profil:   Abgeschlossene kaufmännische oder gleichrangige Ausbildung, gern Motorrad-, Ski-, oder Snowboardfahrer, oder zumindest mit starkem Bezug zu vorgenannten Sportarten.   Erfahrung im Verkauf ist erwünscht, Freundlichkeit und Engagement sind Voraussetzung.   Selbstständiges Arbeiten, sowie die Fähigkeit, sich in ein junges und dynamisches Team einzufügen, Offenheit, Präzision und Bereitschaft runden das Bewerbungsprofil ab.   Wenn sie auf der Suche nach einer verantwortungsvollen und abwechslungsreichen Aufgabe sind und gern in einem jungen und dynamischen Team arbeiten, erhalten sie die Chance den Auf- und Ausbau unserer Marktposition maßgeblich mitzuprägen.
Apply For This Position

DAINESE SPA

for its Molvena (VI) headquarters, is searching for an:

 

ACCOUNTING MANAGER – RESPONSABILE AMMINISTRATIVO

 

The candidate will join the Accounting Dept. and, reporting to the Administrative & Tax Director, will coordinate a team of 10 people.

As an Accounting Manager, the candidate will collaborate with the Administrative Director to coordinate and optimize the economic and fiscal governance of the organization.

S/He have full responsibility for:

  • Accounting processes;
  • All the activities related to the drafting of the company’s Civil Financial Statements
  • Tax purposes (VAT, Black list, etc.).

 

The ideal candidate has the following essential requirements:

  • Deep knowledge of Accounting processes
  • At least 10 years experience in the role, gained in structured organizations
  • knowledge of AS400
  • knowledge of Microsoft Dynamics AX is a plus
  • good command of MS Office suite, especially Excel
  • fluency in English.

 

The candidate we are looking for is extremely precise and accurate, has a strong sense of responsibility and is able to effectively work in team.


Apply For This Position

DAINESE S.P.A.

for its Vicenza headquarters, is searching for a:

 

RETAIL MERCHANDISER

 

The candidate will join the Retail team and will report directly to the  Retail Director. As a senior Retail Merchandiser, the candidate will plan and develop a strategy which will enable Dainese and Agv  DOS to sell a range of products that delivers sales and profit targets.

 

Activities are:

  • planning product ranges and preparing sales and stock plans in conjunction with planner and allocators
  • producing the „master order“ for worldwide retail stores segmented by geographical areas
  • presenting seasonal collections and ensuring  a continuous product training to stores staff
  • Sell thru and sell in analysis
  • working closely with visual-display staff and department heads to decide how goods should be displayed to maximise sales
  • controlling stock levels based on forecasts for the season
  • analysing every aspect of bestsellers (for example, the bestselling price points, colours or styles) and ensuring that they reach their full potential
  • monitoring slow sellers and taking action to reduce prices or set promotions as necessary
  • monitoring stock movement, considering markdowns, inter-branch transfers, promotions or clear outs etc.
  • gathering information on customers‘ reactions to products

 

The ideal candidate, graduated in Economics or similar, has the following essential requirements:

  • at least 5 years experience in structured companies
  • fluency in English
  • German is a plus

 

We are looking for a motivated person with excellent negotiation and interpersonal skills, problem solving attitude and a result-oriented approach.

 

Availability for business trips is required.


Apply For This Position

DAINESE S.P.A.

for its Molvena headquarters, is searching for a:

 

FOOTWEAR TECHNICAL SPECIALIST – SVILUPPO TECNICO CALZATURE

 

The candidate will join the Research & Development Dept with responsibility on footwear products development and industrialization.

 

Tasks include:

  • manage the process of development, industrialization and production starting, on the basis of Product Management and Design input
  • manage the footwear industrialization process at the suppliers premises
  • provide support and technical assistance to suppliers and control production processes at the suppliers premises
  • product value analysis
  • technical datasheets
  • new materials and new suppliers scouting

 

The ideal candidate has the following essential requirements:

  • degree in Engineering or similar
  • 3 years experience in Footwear Industry
  • Office suite,  ERP, PLM, PDM knowledge
  • fluency in English

 

We are looking for a motivated person with excellent negotiation and interpersonal skills, problem solving attitude and a result-oriented approach.


Apply For This Position

DAINESE SPA

for its Vicenza headquarters, is searching for a:

 

CRM MARKETING MANAGER

 

We are looking for an experienced CRM Marketing Manager to join our marketing team and exploit full marketing potential out of our users. The Candidate will work in close collaboration with cross-functional teams and manage external vendors and agencies in order to ensure performance and deliver results. It is her/his mission to connect even more people to Dainese and increase their level of satisfaction toward our platform.

 

Responsibilities are:

  • Develop and implement the overall CRM strategy to support the customer lifecycle and to reach business objectives;
  • Grant customer retention and develop a loyalty and an engagement program;
  • Support research team on enriching customer segmentation and customer insights identification;
  • Deploy direct marketing planning with particular focus on cross-platform user acquisition and drive conversion across the funnel;
  • Coordinate and ensure coherence of messages and tone of voice across all touch points;
  • Constantly identify new streams (also trough predictive model) to enrich user profiling and new users acquisition;
  • Manage and optimize the campaign management process and provide continuous enhancement and Innovation of CRM platform and tools;
  • Measure and analyze return and effectiveness of all activities supporting business results online marketing initiatives and share results across the organization.

 

The ideal Candidate has a solid experience (3-5 years) within modern international companies with specific degree of knowledge of CRM strategies and best in class execution tools and has the following characteristics:

  • Experience with marketing cloud platforms;
  • Has managed external vendors to build B2C and B2B CRM;
  • Has proven track record as effective manager of large amount of user communities and able to build relevant customer journeys;
  • Analytic approach and test and learn culture;
  • Driving Execution;
  • S/he knows how to get things done in a complex fast-moving organization;
  • Communication skills: written and oral: must be able to build and communicate a Vision;
  • Fluent in English and Italian – both written and spoken; a third language is appreciated.

 

The candidate has a a ‘can-do’ attitude, a self-motivating personality, is resilient and stress resistant. S/he inspires Trust and Leadership, qualities that contribute to make him/her able to grant focus and commitment of the organization on his project.


Apply For This Position

DAINESE S.P.A.

for its Molvena (VI) headquarters, is searching for:

 

SYSTEM ADMINISTRATOR & SOFTWARE DEVELOPER

 

The candidate will join the ICT dept. and will be responsible for system administration- the upkeep, configuration, and reliable operation of computer systems – and programming activities.

 

In particular, activities include:

  • Custom Application Development;
  • Network Management;
  • Provide systemic (networks, printers, etc.) and application (office and other applications) support to users.

 

The ideal candidate has the following essential knowledge and technical competencies:

  • .net language;
  • Network infrastructure;
  • Active Directory;
  • Office Suite;
  • Windows 7, 8 and 10;
  • Microsoft Office 2007/2010/2013;
  • Ability to configure PCs and networks;
  • Basic knowledge of Windows server 2008/2012;
  • Ability to install applications;
  • Good manual skills on PCs (adding ram, disk exchange, etc.).

 

We are looking for a person with excellent interpersonal skills, problem solving attitude and a result-oriented approach.


Apply For This Position

VERKÄUFER TEILZEIT

 

Für unseren Shop in Rosenheim Kufsteinerstrasse – 92, suchen wir junge, dynamische Motorradfahrer oder -fahrerinnen für den Verkauf.

 

Tätigkeiten:

 

Kompetente Beratung und Betreuung der Kunden, Verkauf der Dainese Produkte aller Produklinien aus den Bereichen Motorrad, Ski und Mountainbike. Verwaltung der Waren-und Kassenbestände und sonstige Unterstützung des Store Managers in allen verkaufsdienlichen Tätigkeiten.

 

Ihr Profil:

 

Abgeschlossene kaufmännische oder gleichrangige Ausbildung, gern Motorrad-, Ski-, oder Snowboardfahrer, oder zumindest mit starkem Bezug zu vorgenannten Sportarten.

 

Erfahrung im Verkauf ist erwünscht, Freundlichkeit und Engagement sind Voraussetzung.

 

Selbstständiges Arbeiten, sowie die Fähigkeit, sich in ein junges und dynamisches Team einzufügen, Offenheit, Präzision und Bereitschaft runden das Bewerbungsprofil ab.

 

Wenn sie auf der Suche nach einer verantwortungsvollen und abwechslungsreichen Aufgabe sind und gern in einem jungen und dynamischen Team arbeiten, erhalten sie die Chance den Auf- und Ausbau unserer Marktposition maßgeblich mitzuprägen.


Apply For This Position

VERKÄUFER (Vollzeit)

 

Für unseren Shop in München Frankfurter Ring 36-38, suchen wir junge, dynamische Motorradfahrer oder -fahrerinnen für den Verkauf.

 

Tätigkeiten:

Kompetente Beratung und Betreuung der Kunden, Verkauf der Dainese Produkte aller Produklinien aus den Bereichen Motorrad, Ski und Mountainbike. Verwaltung der Waren-und Kassenbestände und sonstige Unterstützung des Store Managers in allen verkaufsdienlichen Tätigkeiten.

 

Ihr Profil:

Abgeschlossene kaufmännische oder gleichrangige Ausbildung, gern Motorrad-, Ski-, oder Snowboardfahrer, oder zumindest mit starkem Bezug zu vorgenannten Sportarten.

 

Erfahrung im Verkauf ist erwünscht, Freundlichkeit und Engagement sind Voraussetzung.

 

Selbstständiges Arbeiten, sowie die Fähigkeit, sich in ein junges und dynamisches Team einzufügen, Offenheit, Präzision und Bereitschaft runden das Bewerbungsprofil ab.

 

Wenn sie auf der Suche nach einer verantwortungsvollen und abwechslungsreichen Aufgabe sind und gern in einem jungen und dynamischen Team arbeiten, erhalten sie die Chance den Auf- und Ausbau unserer Marktposition maßgeblich mitzuprägen.


Apply For This Position

Job Title: Retail Sales Associate
Reports To: Retail Store Manager
FLSA Status: Non-Exempt
Department: Retail
Hrs per Week: Full or Part Time

 

Summary: To provide quality customer service and sales through efficient and timely customer assistance by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

  • Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
  • Builds and maintains an understanding of the store’s products and price information to assist with customer purchases.
  • Adheres to all Company policies regarding sales, operations, branding, and marketing.
  • Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
  • Handles merchandise returns and/or exchanges in accordance with store policy.
  • Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
  • Attends store meetings and training sessions as requested.
  • Maintains a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.
  • Prepares product displays as requested.
  • Balances cash drawer and total currency sales each day.
  • Assists with loss prevention, reports any theft or suspected theft by customers or employees to management immediately.
  • Answers retail phones and emails, and assists customers with information and sales.
  • Unloads deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed.
  • Performs other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations.
  • Occasional overtime may be required for special events, and can include working at off-site events.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
High school diploma or GED equivalent; one year related experience or training; or equivalent combination of education and experience.

Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.

Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; accounting software and internet software.  Operational knowledge of Stores2 management application is necessary.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate and is typically indoors.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and talk or hear.  The employee is regularly required to stand and walk; reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision.


Apply For This Position

Job Title: Retail Sales Associate
Reports To: Retail Store Manager
FLSA Status: Non-Exempt
Department: Retail
Hrs per Week: Full or Part Time

 

Summary: To provide quality customer service and sales through efficient and timely customer assistance by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

  • Provides quality customer service to include assistance with purchases, suggestive selling and providing product information.
  • Builds and maintains an understanding of the store’s products and price information to assist with customer purchases.
  • Adheres to all Company policies regarding sales, operations, branding, and marketing.
  • Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed.
  • Handles merchandise returns and/or exchanges in accordance with store policy.
  • Maintains adequate stock of paper forms for the cash register area, and notifies the Manager when additional supplies are needed.
  • Attends store meetings and training sessions as requested.
  • Maintains a neat and orderly store at all times to include re-stocking and organizing of products on the sales floor and back storage, as well as dusting and vacuuming all areas.
  • Prepares product displays as requested.
  • Balances cash drawer and total currency sales each day.
  • Assists with loss prevention, reports any theft or suspected theft by customers or employees to management immediately.
  • Answers retail phones and emails, and assists customers with information and sales.
  • Unloads deliveries to include lifting and carrying boxes and stocking in appropriate areas when needed.
  • Performs other related duties as assigned by Store Manager, Retail Coordinators, or VP of Operations.
  • Occasional overtime may be required for special events, and can include working at off-site events.

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:
High school diploma or GED equivalent; one year related experience or training; or equivalent combination of education and experience.

Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations, to customers, clients, and other employees of the organization.

Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent, and to draw and interpret bar graphs.

Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills:
To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software; accounting software and internet software.  Operational knowledge of Stores2 management application is necessary.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate and is typically indoors.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and talk or hear.  The employee is regularly required to stand and walk; reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision.


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