Dear Customer,
Thank you for your interest in our D-air® products.

D-Air products are subject to regulations for the transport of dangerous goods by air (IATA) and road (ADR), hazmat, it is no longer possible for the end consumer to return D-air® products because they are considered dangerous goods as they are equipped with lithium batteries and a gas generator.

For this reason, D-air® is sold outside of the statutory consumer return rights policy under the distance selling act. If you decide to proceed with the purchase of a D-air® product on Dainese.com website, you accept that you cannot return the purchased goods by sending them to our warehouse or using our Free Returns policy where applicable.

If You decide to send the D-air® product as a return, Dainese Spa shall NOT be held responsible for the transit of such goods and shall not accept them as returns. For this reason, NO refund will be issued.

There is only one way to proceed with the return of the D-air® product purchased on Dainese.com: return it physically in person to one of our own shops (hereafter the addresses) which are currently present only in Italy, France, Great Britain, Germany, Austria and Switzerland.

In the UK, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following store:

DAINESE LONDON: 56 Commercial St - London E1 6LT

In Germany, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:

DAINESE BERLIN: Hohenzollerndamm 12 - Berlin 10717

DAINESE DORTMUND: Gewerbeparkstraße 3-5 - Dortmund 44339

DAINESE DÜSSELDORF: Graf Adolf Strasse 41 - Düsseldorf 40210

DAINESE HANNOVER: Brühlstraße 11-13 - Hannover 30169

DAINESE MÜNCHEN: Frankfurter Ring 36 – 38 - München 80807

DAINESE ROSENHEIM: Kufsteinerstrasse, 92 - Rosenheim 83022

DAINESE STUTTGART: Rotebühlstrasse, 59 - Stuttgart 70178

In Italy, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:

DAINESE BARBERINO: Unit 23, Via Antonio Meucci - Barberino di Mugello (FI) 50031

DAINESE BERGAMO: Unit 1.24 Oriocenter, Via Portico 71 - Orio al Serio (BG) 24050

DAINESE BOLOGNA: Via Stalingrado 71/5b - Bologna 40128

DAINESE BRENNERO: Via S. Valentino 9/A Unit G3.11 - Brenner 39041

DAINESE BRESCIA: Via della Bornata, 44 - Brescia 25123

DAINESE CORTINA: Piazza F.lli Ghedina, 12 - Cortina 32043

DAINESE COURMAYEUR: Via Roma 75 C/1, 12 - Courmayeur 11013

DAINESE FIRENZE: Via Baracca 183A-183C - Firenze 50127

DAINESE GENOVA: Via Brigata Liguria, 33/41r - Genova 16121

DAINESE MILANO: Via Tertulliano, 3 - Milano 20137

DAINESE MILANO NORD: Via Fratelli Casiraghi, 427 - Sesto San Giovanni 20099

DAINESE MONTEBELLUNA: Via Ortigara, 88 - Signoressa di Trevignano 31040

DAINESE ROMA: Via della penna 13/21 - Roma 00186

DAINESE SIRACUSA: Via Elorina, 3b - Siracusa 96100

DAINESE TORINO: Outlet Village di Torino, Via Torino, 160 - Settimo Torinese 10037

DAINESE VALMONTONE: Via della Pace snc, Unità 188 - Valmontone 00038

DAINESE VERONA: Viale del Piave, 4 - Verona 37135

DAINESE VICENZA: Via Dell’economia, 64 - Vicenza 36100

In France, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following stores:

DAINESE CORBEIL-ESSONNES: 5 Rue Jacques Anquetil - Z.a. Espace Coquibus - Corbeil-essonnes 91100

DAINESE PARIS GRANDE ARMEE: 16 Avenue de la Grande Armée - 75017 Paris

DAINESE LYON: 155 Avenue Maréchal de Saxe - 69003 Lyon

In Switzerland, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following store:

DAINESE LUGANO: Via Al Fiume, 1 - Gravesano 6929

In Austria, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following shops:

DAINESE WIEN: Erdberger Lände 26 EG Stiege, 3 - Wien 1030

In Spain, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following store:

DAINESE BARCELONA: Carrer de Balmes 232 - Barcelona, 08006

DAINESE MADRID: Calle de Cea Bermúdez, 28 - Madrid, 28003

In Portogallo, it is possible to return a D-air® product purchased on dainese.com physically in person only to the following store:

DAINESE PORTO: Tv. Faria Guimarães nº 14 - Porto 4200-288

If you have any doubts or need further information, please contact our Consumer Care prior to purchase.

PLEASE NOTE: this may not be applicable to other online retailers, please check with our partner retailers and franchise stores before purchasing online.