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DAINESE WARRANTY – REGULATIONS FOR MOTORCYCLING “PROTECTORS” AND “GORE TEX® BRAND TEXTILE CLOTHING”

DAINESE GUARANTEES THAT THE MOTORCYCLING “PROTECTORS” AND “GORE TEX® BRAND TEXTILE CLOTHING” (HEREINAFTER THE PRODUCT(S)) THE WARRANTY CERTIFICATE IS ATTACHED TO, ARE TOTALLY FREE OF MANUFACTURING AND MATERIAL FAULTS.

HOWEVER, YOU HAVE FULL AND LEGAL GUARANTEE RIGHTS YOU MAY EXERCISE WITH THE RETAILER WHERE YOU PURCHASED THE PRODUCT.

 

VALIDITY TERM

THE DAINESE WARRANTY IS VALID FOR 3 (THREE) YEARS FROM THE DATE OF PURCHASE OF THE MOTORCYCLING “PROTECTORS” AND 5 (FIVE) YEARS FROM THE DATE OF PURCHASE OF THE “GORE TEX® BRAND TEXTILE CLOTHING” THAT THE WARRANTY CERTIFICATE IS ATTACHED TO.

 

TO ACTIVATE THE WARRANTY

TO ACTIVATE THE CONVENTIONAL WARRANTY, WITHIN 30 DAYS FROM THE DATE YOU PURCHASE THE PRODUCT GO TO THE WEBSITE WWW.DAINESE.COM AND REGISTER IN THE RESERVED PAGE.

COVER AND EXCLUSION

THE DAINESE WARRANTY COVERS ANY TYPE OF FAULT IN BOTH THE MANUFACTURE AND THE MATERIALS USED TO MAKE THE PRODUCT.

ANY FAILURE OF THE PRODUCT TO SATISFY YOUR EXPECTATIONS, HOWEVER CAUSED, MAY NOT BE CONSIDERED AS A DEFECT FOR THE PURPOSES OF THIS WARRANTY.

THE WARRANTY ALSO EXPRESSLY EXCLUDES DAMAGE CAUSED BY: IMPROPER USE; NORMAL WEAR AND TEAR; DAMAGE; TAMPERING; POOR UPKEEP OF THE GARMENT; NEGLIGENCE OR LACK OF CARE; DAMAGE CAUSED BY DROPPING AND/OR ACCIDENTS; DAMAGE CAUSED BY ALTERATIONS DUE TO EXTERNAL CAUSES, INCLUDING REPAIRS BY UNAUTHORISED PERSONS; DAMAGE CAUSED BY OTHER FACTORS/ACTIONS THAT ARE BEYOND THE CONTROL OF DAINESE; SUBJECTIVE OPINIONS OF THE USER, SUCH AS COMFORT AND WEARABILITY; DAMAGE DUE TO EXTENSIVE EXPOSURE TO SOURCES OF LIGHT AND/OR HEAT.

 

LIMITATIONS

THIS WARRANTY ONLY COVERS PRODUCTS YOU PURCHASE FROM THE “AUTHORISED” RETAILERS IN THE COUNTRY WHERE YOU RESIDE. THE WARRANTY WILL NOT BE VALID FOR ANY DAINESE PRODUCTS YOU PURCHASE ONLINE FROM WEBSITES WITH THEIR HEAD OFFICE IN ANOTHER COUNTRY, DIFFERENT FROM THE ONE WHERE YOU RESIDE.

 

HOW TO USE THE WARRANTY

TO EXERCISE THE RIGHT TO THE WARRANTY, YOU MUST PROVIDE DAINESE WITH: 

a) THE PRODUCT SUBJECT TO CLAIM, BY TAKING IT TO ANY “AUTHORISED” DAINESE RETAILER IN THE COUNTRY WHERE YOU LIVE.

b) THE TAX RECEIPT FOR THE PURCHASE.

c) THE WARRANTY CERTIFICATE ATTACHED TO THE PRODUCT.

DAINESE WILL CHECK THAT YOU HAVE EFFECTIVELY REGISTERED WITH THE DAINESE WEBSITE WITHIN THE TERM ENVISAGED BY THESE REGULATIONS.

FOR ANY FURTHER INFORMATION, PLEASE CONTACT THE DAINESE CUSTOMER SERVICE DEPARTMENT BY EMAIL TO WARRANTY@DAINESE.COM.

DAINESE RESERVES THE RIGHT TO CHECK WHETHER THE CLAIMED DEFECT EXISTS AND TO REPAIR OR REPLACE THE PRODUCT ONLY AFTER IT HAS PERFORMED THIS CHECK. IF NO MANUFACTURING DEFECT OR FAULTY MATERIALS ARE FOUND AFTER THIS CHECK, DAINESE RESERVES THE RIGHT TO CHARGE THE CUSTOMER WITH THE COSTS OF THE CHECK AND REPAIR AND ALSO FOR THE RELATIVE SHIPMENT COSTS.

IF DAINESE IS UNABLE TO REPAIR OR REPLACE THE PRODUCT OR ITS PARTS, THEY WILL OFFER TO REPLACE THE PRODUCT WITH ANOTHER IDENTICAL ONE OR AN EQUIVALENT MODEL, TAKING INTO DUE CONSIDERATION THE AGE OF THE ORIGINAL PRODUCT.

 

PRIVACY LAW DISCLAIMER AND AUTHORISATION FOR PERSONAL DATA PROCESSING

ON REGISTERING YOUR DAINESE WARRANTY, YOU WILL BE REQUESTED TO GIVE YOUR CONSENT FOR US TO “PROCESS” AND “COMMUNICATE” YOUR PERSONAL DATA, which are collected by dainese (articles 11, 23 and 24 of legislative decree n. 196/2003) for the needs and purposes as described, to the parties indicated within this disclaimer.

the data you give us will be processed on hard, digital and/or automated formats by dainese to register you as a user, to provide you with the requested services and to activate the information service in your name. the data will also be used to: a) profile your preferences and tastes as a consumer, b) to build loyalty through specific initiatives; c) to send you, even via e-mail, informative, commercial and marketing material about new dainese product offers and services; d) to check the customer satisfaction level with our products and services; e) to satisfy any legal and contractual obligations related to the services you request.

the data may be communicated to other companies in the dainese group, to AUTHORISED RETAILERS for dainese group products and to other individuals or legal entities responsible for managing the services for the same type of processing for the same purposes. the user’s consent to providing us with the data and consent for PROCESSING for the aforesaid purposes is optional, but failure to provide data and/or consent will make it impossible for dainese to perform data processing for said purposes.

pursuant to art. 7 of legislative decree n. 196 of 30.06.2003, you have the right at any time to access your personal data, request the update, amendment, integration and erasure. you also have the right to oppose the data processing for legitimate reasons by writing to the data processing manager c/o dainese s.p.a., at the email address: WARRANTY@DAINESE.COM

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