SHIPMENT
Dainese.com guarantees the home delivery of products purchased at the www.dainese.com website to the following leading international destinations as follows: Depending on the nation of destination, the couriers used will be DHL, TNT or UPS.
Dainese guarantees that all orders will be processed and filled within 48 hours of entry.
By such time, the parcel will have been delivered to the courier appointed to take it to its final destination. At the moment that the order is filled, the customer will receive an e-mail with the tracking number with which she or he can monitor the state of the shipment's progress at all times.
Here below, we provide a chart that provides rough estimates of the delivery times guaranteed by our couriers.
DELIVERY TIMES
In short, transit times amount to 2-3 working days for most of Central Europe; 3-4 days for the Iberian peninsula, the UK, and East Europe; 5 days for the Scandinavian peninsula and other more remote areas.
Our couriers reach the USA, Canada and South America, Asia, and Oceania in approx. 7-10 days; and Northern Africa in 4-5 days.
Generally speaking, for all other areas, each shipment will reach destination within a maximum 10 working days.
All destinations that permit UPS Express-type shipment are delivered 24-48 hours from the moment the parcel is placed in the courier's hands.
These nations are:
Bosnia and Herzegovina, Bangladesh, Bahrain, Bolivia, Bahamas, Belarus, Cyprus, Dominican Republic, Ecuador, Gibraltar, Croatia, Isle of Man, Iceland, Jordan, Cayman Islands, Kazakhstan, LAOS, Lebanon, SRI LANKA, Morocco, Moldavia, Montenegro, Former Yugoslavian Republic + Macedonia, Malta, Mauritius, New Caledonia, New Zealand, Pakistan, Paraguay, Russia, Serbia, Russian Federation, Tunisia, Ukraine, Virgin Islands - British Virgin Islands, Vietnam, Yugoslavia/Serbia/Montenegro, South Africa, Zaire.
Order placed on Saturday, Sunday or during a holiday* will not be shipped until the following Monday at the earliest.
* Italian holidays are:
- - 1-6 January
- - Easter Sunday - Easter Monday
- - 25 April
- - 1 May
- - 2 June
- - 9-20 August
- - 8 December
- - 24-26 December
The company may be closed for several days during August (Summer holidays) and December (Christmas Holidays): in those cases you'll be informed by Dainese website.
SHIPPING COSTS
In order to fund out the cost of shipping to your nation, enter an order in your shopping cart and perform the check-out procedure. If you cannot find your nation but would like to make a purchase at the www.dainese.com website just the same, send an e-mail to dstoreonline@dainese.com
Remember that our shipping costs do not include the taxes and customs clearance duties due on purchases made outside the European Community. Contact the Customs Office of the nation of destination in order to find out any additional costs that might apply to your on-line purchase.
